Privacy Policy

Last updated on: December 24, 2025

1. Personal Data Administrator

The administrator of your personal data is Synthetix Operations B.V., with its registered office at Strawinskylaan 3051, 1077 ZX Amsterdam, Netherlands. We are committed to protecting your privacy and processing your data in accordance with the General Data Protection Regulation (GDPR).

2. Scope and purpose of data processing

We process your data for the following purposes:

  • Provision of services: To provide and manage our AI automation services, including fulfilling contracts, conducting audits, and offering customer support. This processing is necessary for the performance of a contract to which you are a party.
  • Payment processing: To process payments for our services. This includes sharing necessary data with trusted third-party payment processors to facilitate transactions securely and efficiently.
  • Communication: To respond to your inquiries, send service-related announcements, and provide information about our products. This is based on our legitimate interest in maintaining business communication and customer relationships.
  • Analysis and statistics: To analyze website usage and service performance to improve our offerings. This data is typically anonymized and aggregated and is processed based on our legitimate interest in business development.

3. Your rights under GDPR

You have the right to:

  1. Access your personal data
  2. Rectify (correct) your data
  3. Erase data (right to be forgotten)
  4. Restrict data processing
  5. Data portability
  6. Object to data processing
  7. Withdraw consent for data processing at any time
  8. Lodge a complaint with a supervisory authority

4. Cookies

Our website uses cookies to enhance user experience and analyze site traffic. You can manage your cookie preferences through your browser settings.

  • Necessary cookies: These are essential for the website to function correctly, enabling basic features like page navigation and access to secure areas. The website cannot function properly without them.
  • Analytical cookies: These help us understand how visitors interact with our website by collecting and reporting information anonymously, allowing us to improve our services.

By continuing to use our site, you consent to our use of necessary cookies. You can opt-out of analytical cookies via our cookie banner or browser settings.

5. Data Security

We implement robust technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include end-to-end encryption, secure servers, and strict internal access controls to ensure the confidentiality and integrity of your information.

6. Data Disclosure

We do not sell your personal data. We may share data with trusted third-party service providers (e.g., payment processors, cloud hosting) only when necessary to provide our services. All third parties are contractually obligated to uphold the same data protection standards as we do.